Payment failure through online banking using FPX Payment Gateway can be related to a number of variables that are outside of Bizappay and the acquired banks control. Please check out the FPX Bank Status to see if the failure could be possibly due to the bank’s current status. Please request the payment to be made again using variables (eg. different bank during normal business hours). …
Category: Payment
About payments
Do I need credit for the transaction fee?
There is no credit needed for the transaction fee. The deduction is made immediately upon each payment….
What is the transaction fee?
The transaction fee is an amount deducted upon a payment for service charge. It varies between different payment methods. Currently, for online banking transactions through FPX Payment Gateway, only RM1.00 will be charged for the transaction fee. From minimal pay of RM5.50 until any amount (there is no limited maximum payment), only RM1.00 will be deducted as the transaction fee….
What is Callback/Webhook URL?
A Callback or Webhook URL calls an action or a set of actions set by that URL once a payment process is completed. These callbacks are maintained, modified and managed by a third-party developer that is not associated with Bizappay….
What is the Redirect URL field in New Bill used for?
A Redirect URL is a URL that redirects payer to a link once a payment process is completed. However there are some cases where the payment will be pending from the bank or fail due to certain conditions. Bizappay will also redirect to this URL.
This URL can be a thank you page or promotional site whichever you wish to direct the payer to. You may also leave it blank and this will not direct the payer to any page. …
What type of bill can I open?
You may customize the bill depending on the amount, number of payments, custom field and quantity field. This can be adjusted when you open the bill.
By default, a new bill asks for a fixed amount. Unselect the Fix Amount option to collect open amount payment.
A new bill is set to receive multiple payments. Unselect Multi Payment option if you wish to only collect the payment once.
For each new bill, the default fields such as the name, email address and contact number are required. You may add other custom fields and enable the quantity field according to your usage.
You can also include a description of the bill adding an image or link for reference….
What is Bill?
A bill is opened under a category. Once a bill is opened a payment page is available with details of the bill. Each bill generates a dedicated payment link and QR Code where the payer will be directed to the payment page upon clicking the link or scanning the code. For each time the payment page is opened, this generates a collection with an invoice number for the payment. You will see the action made for these collections in the Collection section. The invoice number will act as a reference should you face any technical issues of the payment.
Referring to examples laid out in ‘What is Category’ article, for the Big Family category, a bill can be created for Family Reunion Fee or Mother’s Birthday Gift.
Whereas for the Taman Maju Community Category, a bill can be created for Security Fee or Community Hall Donation.
For Organisation Account, a bill can be created for each product for any outlets, webpage or integration. For the Welfare Money Box or Welfare Unit, an example of a bill that can be opened is the Emergency Relief Fund for Flood Victims. …
What types of payment can be made through Bizappay?
Currently, Bizappay only allows online banking payment through FPX Payment Gateway. This includes a total of 26 Malaysian banks. Through FPX Payment, users will receive the settlement on the next business day (T+1).
Malaysian banks that are offering FPX are:
As of August 2021, Bizappay users may apply for the direct settlement feature. With this feature, users may enable card credit payment as well as online banking payment. Both of these methods are made available through FPX Payment Gateway in Maybank. There are few criterias that users must have to be eligible for this service. Please contact us at contact@bizappay.my addressing the matter as Direct Settlement Application. Our team will assist you on the application.
We are in the process to offer local Credit Card payments via Credit Card payment channel as well as e-Wallet payments. Stay in tuned by following our social media pages and accounts (click here) for the latest updates!
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What is Category?
Category is the name that represents a group of payment. You may freely name your category however you want. Please be informed that you cannot close or disable a category for technical management purposes.
Here are some examples.
For Individual Account, you may open a Category for your own personal online collection such as Big Family to collect payments for your family events or activities or Taman Maju Community to collect payments for the local community or Side Business – SimplySiti if you wish to collect payments for your side business.
For Organisation Account that are of business purposes, you may open a different category for different outlets or webpage or integration. You may also use a category for any product sales or marketing campaigns.
For Organisation Accounts that are of associations or clubs, you may open a different category for different money boxes such as Welfare Money Box or Activity Money Box as well as different units in the organisation such as Welfare Unit and Development Unit.
Again, these are only examples, feel free to explore how to use the Category features. Follow our social media to see the different ways users use this feature.
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