FAQ - Bizappay

Ask us away!

Are you curious on something? Find your answers here.

1. Introduction

What is Bizappay?

What package is available on Bizappay?

What method of payment can be made through Bizappay?

2. Registration

How to register as a user?

Which type of account should I register?

How to register Bizappay to be used in the marketplace or other platforms?

Can I change my account type after registration and verification?

3. Verification

Why do I need to Get Verified?

Help! I cannot get verified.

How to get Verified?

4. Account

How to change my login email?

How to change my password?

How to change the bank account?

5. Development

Where to start?

How to get the API documentation?

How to get the API key?

How to get the Category Code?

6. Payment Method

What is Category?

What types of payment can be made through Bizappay?

What is Bill?

What type of bill can I open?

What is the Redirect URL field in New Bill used for?

What is Callback/Webhook URL?

What is the transaction fee?

Do I need credit for the transaction fee?

Why has my customer failed to pay via online banking / FPX?

7. Settlement

Do I need credit for the transaction fee?

What is settlement?

Is there a settlement charge?

Settlement working days

Why is the bill still due when customer payment is successful?

Why do I see a different value of settlement as compared to my transaction?

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