Login to the system and navigate to Setting. You will first see your User Profile. Scroll down to the bottom of the page and search for API Reference near the footer. You will be directed to a new page containing the API reference perusal….
Day: August 25, 2021
How to change the bank account?
You may change your bank account if they have the same name as what you have submitted before. Just mail us your application by providing the new account bank statement with the account number and account holder name clearly visible. Please include your SSM or ISO certification together with the application. Send it to contact@bizappay.my and subject Change Bank Account….
How to change my password?
Login to the system and navigate to Setting. You will first see your User Profile. Here are the details of your account. On the left side, click the Change Password menu. Make sure your password is different and unique to better protect your account….
How to change my login email?
Mail to contact@bizappay.my and refer your mail as Change Login Email. State your enquiries with reasons and provide the documents necessary. We may call you for validation and clarification and address your request within 5-10 business days. …
Help! I cannot get verified.
For users who have trouble verifying your account, this may be due to these issues:
Mismatch between identification information and bank account name when we verify your documents, your identification information and bank account name must be the same. We see this as two matching documents representing the same entity. If they do not match, this gives us the benefit of the doubt that the account may be fraudulent.
Wrong information or documentation submitted
Upon checking your information or details, we may find that you have provided wrong information; maybe in the name, address, contact detail or account number. This may be also that we cannot contact you and thus deemed your information is wrong.
Improper documentation of SSM or ISO certification Improper documentation is may be due to the document submitted to be unclear (we cannot see your information), expired (date have not renewed) and other factors
Should you face trouble to get verified, please contact us directly at contact@bizappay.my and subject your email as Help, I cannot Get Verified, our team will get back to you as soon as possible….
Why do I need to Get Verified?
Getting Verified is for Customer Due Diligence requirements under the Anti-Money Laundering, Countering Financing of Terrorism and Targeted Financial Sanctions for Financial Institutions, Designated Non-Financial Businesses and Professions and Non-Bank Financial Institutions (AML/CFT and TFS for FIs, DNFBPs and NBFIs) outlined by Bank Negara. This is to prevent anonymous and fictitious account as well as assess the extent of money laundering and terrorism financing (ML/TF) risks posed by customers and businesses, for the development of appropriate controls and mitigation that commensurate with identified risks.
As of September 1st 2021, all new Bizappay users must verify their account within 3 days of registration to continue using the Bizappay system and services….